1. Overview
   At IdeaForex.com, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be issued and how refund requests are handled. By making a purchase on our website, you agree to the terms outlined in this policy.
2. Refund Eligibility
   Refunds are granted only under the following conditions:

• Defective Products: If the product is defective or not functioning.
• Non-Delivery of Products/Services: If the purchased product or service was not delivered as promised.
• Duplicate Transactions: If you are mistakenly charged multiple times for the same product or service.

3. Non-Refundable Items
   Refunds are not available in the following cases:

• Digital products or downloadable content that has already been accessed or downloaded.
• Services that have already been rendered or fulfilled.
• Any item marked as “final sale” or explicitly stated as non-refundable at the time of purchase.

4. Refund Request Process
   To request a refund, please follow these steps:

• Contact Us: Email us at ideaforex999@gmail.com or via Telegram at Support with the details of your purchase, including the order number and reason for the refund request.
• Provide Proof: Provide any required evidence, such as screenshots or descriptions of the issue.
• Review: Our team will review your request within 7 business days and provide a response.

5. Refund Timeframe

• Approved refunds will be processed within 7-10 business days after approval.
• Refunds will be credited back to the original payment method used during the purchase.

6. Cancellation Policy
   Orders can only be canceled before they are processed or shipped. If your order has already been fulfilled, it will be subject to the refund process outlined above.
7. Exceptions

• IdeaForex.com reserves the right to deny refund requests if fraudulent activity or abuse of our refund policy is suspected.
• All refund decisions made by IdeaForex.com are final.

8. Contact Information
   If you have any questions or concerns about our Refund Policy, please contact us:

• Email: ideaforex999@gmail.com
• Phone: +1 (202) 555-7890
• Address: 818 CONNECTICUT AVE, WASHINGTON DC 20006-2719, USA
• Telegram: Support Channel